Privacy Policy

At Presona, we are committed to protecting your privacy. Please find below information on how we collect, keep and use data and your privacy rights based on these practices.

 

What data do we collect?

We only collect data that allows us to provide you with appropriate information, products and services to make your recycling operations work more efficiently.

For existing customers and suppliers, we will hold data that allows us to work together. That includes contact names, email addresses, telephone numbers and location details along with billing and payment information and details of specific preferences as requested (for example preferred contact times, dietary requirements etc). We will also hold contractual, operational and legal data and instructions relating to ongoing business activities.

We also collect data from:

  • publicly available resources

  • databases

  • credit reference agencies

  • forms completed on our website

  • at events

 

How do we use your personal information?

We may process and use your personal information for carefully considered and specific purposes which are in our interests and enable us to provide our products and services. We may also do so to enhance and extend the services we provide, but which we believe will also be of benefit to your business.

We process personal information for certain legitimate business purposes, which include some or all of the following:

  • to supply products and services requested and meet associated administrative requirements

  • to meet legal, regulatory and compliance obligations

  • where the processing enables us to enhance, modify, personalise or otherwise improve our services / communications for the benefit of our customers

  • to fulfil your requests

  • to identify and prevent fraud

  • to enhance the security of our network and information systems

  • to better understand how people interact with our websites

  • to provide postal communications which we think will be of interest to you

  • to determine the effectiveness of promotional campaigns and advertising.

 

Whenever we process data for these purposes we will ensure that we always keep your Personal Data rights in high regard and take account of these rights.

 

Will we share your data?

It is our intention to maintain privacy. We might share your data under the following circumstances:

  • you have agreed that we are able to share your data with third parties and/or partner organisations

  • with operational partners as required to complete agreed tasks, such as delivery of products and invoicing

  • where legally required to do so, for example to prevent fraud, money laundering or other crimes

 

How long will we keep your data?

We will keep your data for as long as needed to fulfil the purposes outlined in previous sections or until such time that you request for it to be removed. If the information is required for legal, regulatory or compliance reasons, we will retain it until such time that it is no longer needed.

 

Updating and unsubscribing 

If you would like to update the information that we hold on you, for example add a new phone number or email address, you can do so by emailing privacy@presona.co.uk

You can ask to review and correct the information we hold on you at any time. We may ask that you prove your identity in order to comply with this request. This is to ensure we prevent any unauthorised data disclosure.

You can also unsubscribe from our email service by clicking here: unsubscribe. Please complete the short form to be removed from our list. Please bear in mind that if you do so this may effect our ability to carry out tasks above for your benefit.

 

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Presona

Unit 11 & 12 Blake Mill Business Park

Bridgwater

Somerset

TA6 5LT

(+44) 01278 444 527

Mon - Fri  08:00 - 17:00

© 2019 Presona UK Rights Reserved