This year instead of sending out Christmas cards to our customers we have decided to donate the money spent to charity.
We hope that this holiday period brings you and your loved ones plenty of joy, and the new year gives you lots of great opportunities.
From us all at Presona
Christmas Break Opening Hours
We continue to support our customers during the Christmas Break, as we fully understand that many remain operational throughout.
Whilst our offices will be closed from Tuesday 25th December and reopen Wednesday 2nd January, we continue to provide engineering support for breakdowns during this time for our current service contractors.
There are some limitations to the availability during the break, however only on the Bank Holidays, as follows:
Tuesday 25th December – no support available Wednesday 26th December – telephone assistance only Thursday 27th December – engineers are available for breakdown attendance Friday 28th December – engineers are available for breakdown attendance Saturday 29th December – engineers are available for breakdown attendance Sunday 30th December – engineers are available for breakdown attendance Monday 31st December – engineers are available until 5pm for breakdown attendance Tuesday 1st January – no support available
In the event of a call out Sites are to contact 07540 707103 for assistance.
The engineer will mobilise as soon as possible, however this is dependent on the time of the call and around any mandatory rest periods where applicable (e.g. it is not a 24hr response service)
Charges in the event of a call out Call out charges are payable during this time.
Any parts used will be chargeable and if the works or working hours require the engineer to stay overnight, then accommodation charges may also apply.